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Compare the Top CRM Software Solutions
CRM software (also customer relationship management software, contact management software, customer database software) helps companies improve their relationships with their customers by capturing and analyzing customer information. This allows users to identify customers’ purchasing behaviors and preferences in order to better serve their needs. CRM software is constantly evolving along with newly defined CRM processes, providing greater insight into how to attract and retain customers.

 
Microsoft Dynamics CRM 4.0

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Microsoft Dynamics CRM 4.0

Advantages of Microsoft Dynamics CRM 4.0 Software: Microsoft Dynamics CRM is customer relationship management (CRM) software used to create a clear picture of customers. Its sales, marketing and customer service modules drive measurable improvements, enhance relationships and increase profitability.

Microsoft Dynamics CRM 4.0 Technology: Microsoft Dynamics Retail Management System (RMS) offers small and mid-market retailers a complete point-of-sale (POS).

Microsoft Dynamics CRM 4.0 Software Modules: Microsoft Dynamics CRM Sales SolutionMicrosoft Dynamics CRM Services SolutionMicrosoft Dynamics CRM Marketing SolutionGuardian Management LLCSandhills PublishingWebTrends

Microsoft Dynamics CRM 4.0 Software Pricing: $5,000 to $50,000
Pivotal CRM

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Pivotal CRM

Advantages of Pivotal CRM Software: Now you can automate all facets of marketing, sales and customer service relationships between company employees, business partners and customers to manage all your valued business relationships for long-term growth and profit.

Pivotal CRM Technology: Uses an ASP/Web interface to access the MS-SQL database.

Pivotal CRM Software Modules: Pivotal Sales SuitePivotal Marketing SuitePivotal Service SuitePivotal Partner Management SuitePivotal AnalyticsPivotal TechnologyPivotal Mobile CRMManufacturingFinancial ServicesHome Building and Real EstateHealthcare PayersMedical Device Manufacturing

Pivotal CRM Software Pricing: Not Available
Entellium CRM

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Entellium CRM

Advantages of Entellium CRM Software: Entellium removes the risk from CRM because we help reps be more effective on the job. They actually want to use the tool, since it makes them more successful.

Entellium CRM Technology: Entellium delivers hosted CRM that improves the effectiveness of sales and service professionals no matter where they are — in the office, on the road, or working offline.

Entellium CRM Software Modules: Entellium eSalesForceEntellium eCustomerCenterMy*Entellium

Entellium CRM Software Pricing: $50 per user / month
Sage CRM Solutions: Sage SalesLogix, SageCRM, SageCRM.com

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Sage CRM Solutions: Sage SalesLogix, SageCRM, SageCRM.com

Advantages of Sage CRM Solutions: Sage SalesLogix, SageCRM, SageCRM.com Software: With SalesLogix®, your sales, marketing, and support teams get everything they need to target, close, and retain customers for life. You'll sell more, sell faster, sell smarter - and get to your next level of e-business NOW.

Sage CRM Solutions: Sage SalesLogix, SageCRM, SageCRM.com Technology: Written for the Microsoft Windows environments, utilizing the Microsoft SQL and Oracle DBMS'.

Sage CRM Solutions: Sage SalesLogix, SageCRM, SageCRM.com Software Modules: Advanced FeaturesCustomer CareMarketing AutomationMicrosoft Outlook IntegrationOffline SynchronizationSales AutomationWireless PDA AccessCustomer CareMarketing AutomationMicrosoft Outlook IntegrationOffline SynchronizationSales AutomationWhy On-Demand CRMWireless PDA AccessSalesMarketingCustomer ServiceSupportMobile SolutionsBack-Office IntegrationBusiness Alerts & WorkflowReporting & AnalysisSystem Requirements

Sage CRM Solutions: Sage SalesLogix, SageCRM, SageCRM.com Software Pricing: Not Available
Infusion CRM - Sales Force Automation (SFA)

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Infusion CRM - Sales Force Automation (SFA)

Advantages of Infusion CRM - Sales Force Automation (SFA) Software: A feature-packed solution is worthless unless the features drive value in the form of cost savings and/or profit. Infusion CRM will do both... quickly. We regularly hear success stories from our customers describing how ManagePro cuts costs, makes more revenue, and frees up time.

Infusion CRM - Sales Force Automation (SFA) Technology: Web-based application written in Java with MySQL database engine on Linux/Java Servlets platform. Compatable with Microsoft Explorer, Mozilla Firefox, and Safari. Utilizes AJAX technology for superior usability & feel.

Infusion CRM - Sales Force Automation (SFA) Software Modules: Marketing AutomationSales Force Automation (SFA)Contact ManagementEmail Managemente-CommerceBilling and AccountingList ManagementAffiliate TrackingCalendaring & TasksHelp Desk

Infusion CRM - Sales Force Automation (SFA) Software Pricing: Licensing & Setup: $4,997-Subscription: $299/month
NetSuite CRM+

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NetSuite CRM+

Advantages of NetSuite CRM+ Software: NetSuite CRM+ fills the gaps of traditional CRM products and truly puts the "customer" in CRM. With a 360 degree view of your customers and prospects, your sales and service teams will be able to sell more effectively and better satisfy customers.

NetSuite CRM+ Technology: NetSuite CRM+ is a web-based CRM solution.

NetSuite CRM+ Software Modules: Real-time DashboardsBusiness IntelligenceSales Force AutomationSFA: Order ManagementSFA: Upsell/Cross-SellSFA: Incentive ManagementCustomer Support & ServicePartner Relationship ManagementMarketing AutomationProductivity toolsDocument Management & PublishingSelf-Service Customer PortalWebsite and AnalyticsJob & Project TrackingNetFlex

NetSuite CRM+ Software Pricing: From $129/ user/ month
ACT! by Sage Premium

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ACT! by Sage Premium

Advantages of ACT! by Sage Premium Software: ACT! Premium solutions are user-friendly and easy to implement, provide centralized and secure contact data, streamline daily activities for increased sales productivity, improve sales forecasting and results, and boost efficiency with interactive dashboards.

ACT! by Sage Premium Technology: ACT! Premium solutions include both Windows® and Web-based options. ACT! is built on .NET technology and uses a Microsoft® SQL Server Database. The ACT! SDK (Software Developer Kit) enables powerful customized solutions. ACT! Seamlessly integrates with popular applications like Microsoft® Office.

ACT! by Sage Premium Software Modules: ACT! Premium for WebACT! Premium Dual AccessACT! Premium for Financial ProfessionalsACT! Premium for Real EstateACT! Link for use with QuickBooks 3.2ACT! for Palm OS 3.0

ACT! by Sage Premium Software Pricing: $399 +/-
ADAPTcrm

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ADAPTcrm

Advantages of ADAPTcrm Software: ADAPT focuses exclusively on CRM for mid-market manufacturing and distribution companies. Managing Automation Magazine recently ranked ADAPT as one of the top 10 CRM brand preferences for manufacturing worldwide.

ADAPTcrm Technology: Our Keep It Simple design methodology and support for industry standard databases such as MS SQL 2000 and Pervasive.SQL make it easy for our customers to aquire, implement and use ADAPTcrm.

ADAPTcrm Software Modules: Marketing Campaign ManagementReal-Time Accounting IntegrationSales Opportunity ManagementService Ticket Management

ADAPTcrm Software Pricing: $1,000 to $1,500 per seat
Parature Customer Service™

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Parature Customer Service™

Advantages of Parature Customer Service™ Software: Parature is a Saas (software-as-a-service) provider, delivering its product via the Internet by way of a secure, scalable application and system architecture. No software downloads or IT assistance necessary!

Parature Customer Service™ Technology: As a Software-as-a-Service (SaaS) provider, Parature brings CRM software solutions via the Internet by way of a trusted, scalable architecture. With Parature, you will eliminate up-front hardware & software costs and will be able to quickly configure and implement this web-based solution in no time.

Parature Customer Service™ Software Modules: ActivityAssetChatContactDownloadForumProductReportSurvey

Parature Customer Service™ Software Pricing: Varies on # of Licenses
Salesforce.com - Sales Force Automation

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Salesforce.com - Sales Force Automation

Advantages of Salesforce.com - Sales Force Automation Software: Salesforce.com is a hosted customer relationship management (CRM) solution that provides award-winning functionality, proven integration, point-and-click customization, global capabilities, and the best user experience available.

Salesforce.com - Sales Force Automation Technology: Salesforce.com provides the most pioneering technology and makes it simple for its users to share and manage business information.

Salesforce.com - Sales Force Automation Software Modules: AnalyticsAppExchange ApplicationsCustom ApplicationsService & SupportEditions and PricingIntegrationMarketing AutomationMobile AccessibilityPartner Relationship ManagementSales Force Automation

Salesforce.com - Sales Force Automation Software Pricing: Not Available
SAP Business ByDesign

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SAP Business ByDesign

Advantages of SAP Business ByDesign Software: SAP Business ByDesign offers the most adaptable, all-inclusive & affordable hosted customer relationship management (CRM) solution available and is proven to streamline your processes...

SAP Business ByDesign Technology: SAP Business ByDesign will be offered with on-demand delivery. SAP will host the solution and provide a scalable technology infrastructure, as well as built-in support and services. SAP replaces point solutions, manual processes and spreadsheets...

SAP Business ByDesign Software Modules: Hosted CRMCustomer Service & SupportSales & MarketingSAP Small Business

SAP Business ByDesign Software Pricing: $149 - user per month
Maximizer CRM 10

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Maximizer CRM 10

Advantages of Maximizer CRM 10 Software: Maximizer CRM is the most simple and quick CRM solution for small and medium-sized businesses to deploy, use and maintain. It allows multiple access options including web, Windows desktop, and BlackBerry®, Windows Mobile®, and Palm® devices. Maximizer CRM brings together Sales, Marketing, and Customer Service & Support in one powerful, integrated suite for the best value.

Maximizer CRM 10 Technology: is built on a web-based architecture for Microsoft Windows, .NET platform and SQL database. It integrates with other business solutions such as Outlook, Office, Dynamics GP, and QuickBooks.

Maximizer CRM 10 Software Modules: Sales Force AutomationOutlook integrationWireless CRMWeb-Based CRMMarketing AutomationCustomer Service and Support ManagementCustomizationBusiness IntelligenceWorkflow AutomationAccounting LinkPartner Relationship ManagementStemCell Technologies, Inc.W&O Supply, Inc.DNA Group Inc.VITA-TECH Canada Inc.ScotiaMcLeod

Maximizer CRM 10 Software Pricing: Starting at $229/user

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