The contact management features of this CRM sales software allow building professionals to collect and manage detailed information about all contacts via a personalized dashboard. This tool can be used for targeted email marketing campaigns, document management and detailed contract reports, the vendor said, adding that it also enables quick referrals for existing and future sales.
The purchase management capabilities, meanwhile, provide inventory control and the ability to analyze real-time reports on sales, based on individual sales center results. The software also uses auto-complete to speed up the generation of purchaser contracts, the vendor said.
The Online Options Management component of this CRM sales software manages the virtual home design by automating new home upgrades, thereby eliminating paperwork to reduce errors and time, improve customer satisfaction and increase the sale of upgrades, the vendor noted. Customers can then access this information over the Internet. The tool manages all aspects of new home upgrades such as availability, vendor information and inventory numbers; this eliminates upgrade selection errors and construction mistakes, the vendor said.
In order to keep customers in touch with their home's construction, they have access to a customer portal that features personal options selections in the Virtual Design Center. This capability allows builders to spend less time on the phone with customers; it also aims to improve customer satisfaction and increase add-on sales, the vendor said.
Construction firms can integrate Aareas' solution into interactive kiosks at show houses or builder trade events. All interactive kiosks can be integrated into the 24/7 Salescenter Real Estate CRM sales software and managed centrally, the vendor said. Due to this integration, information such as lot and unit availability can be shown in real-time on the kiosks. The software can also be integrated into a builder's website, providing email notifications to clients of any changes, the vendor said.
Once construction is complete, this CRM sales software addresses warranty management by automating the warranty fulfillment process. This results in rapid repairs, immediate project updates and conflict resolution, according to Aareas.