Agresso Business World - Business Process Automation
Module
Business is dynamic and Agresso understands that an ERP (Enterprise Resource Planning) system cannot remain static, which is why our solution is designed around giving you the agility to cope with ongoing change. Agresso Business Process Automation (BPA) adds a further layer of proactive intelligence, allowing users to ‘discover and respond,’ to their specific situation and monitor the current state of the business.
There are three primary tools in the BPA module: IntellAgent, Action Overview and Workflow. Each can be used alone or in combination with one another, to improve an organization’s corporate governance, internal controls and procedures.
Agresso IntellAgent IntellAgent is an automated business alert and response system, which enables users to define trigger events and conditions, together with the required action(s) for the system to take when these occur.
IntellAgent establishes a high level of operational control and risk reduction. It does this by taking “intelligent” actions based on monitored data and events, triggering automated responses such as emailing messages, SMS alerts, running reports, initiating server processes and placing messages in task panes, alert lists and dashboards.
IntellAgent monitors and responds to exceptions, offering a range of facilities, including:
Alert definition for both Agresso and non-Agresso data
Triggered responses, such as file handling, server process initiation, executable commands/scripts
Scheduling capabilities, to allow users to define frequency of event monitoring
Configurable event definition, using simple queries, SQL scripts or directory polling
Agresso Action Overview Action Overview is a tool to manage key “to do” items associated with any master file or transactions record and to view interaction between all users and the master file. These actions may be tasks, phone calls, generated reports or any other user-designated follow-up items.
Action Overview can alert managers and employees alike, when time-critical events haven’t occurred. It can also act as the means of recording actions performed in response to these prompts. It offers a range of features and facilities, including:
Records of past actions taken and the ability to document future planned actions
Links to the document archive, allowing users to associate documents to an action
Links to workflow, enabling processes to automatically create action items
Agresso Workflow Agresso Workflow is a process automation tool. It enables users to perform visual modeling to intelligently map out and document processes, which manage and proactively push out work assignments.
Workflow provides visibility into company-wide processes and allows users to look up a specific employee’s involvement, track and report progress, and review performance metrics. This helps organizations to adhere to operational policies and guidelines. It offers a range of features and facilities, including:
Automated reminders, escalations and alerts
Workflow approval with automatic notification that a task requires attention
Workflow metrics and statistics to track performance and uncover bottle-necks
Business rules that govern each step in the process
Intuitive drag-and-drop design tools for simple building, and managing of models
Intelligent validation to ensure logically correct and error-free process models
Version control and tracking of changes to review designs prior to finalization
Agresso Business World - Business Process Automation
