C2CRM - C2CRM ROI (Return on Investment) Benefits Module  Select A Module Relationship Management Sales Management Customer Service Marketing Management Utilities Sales Automation Benefits Customer Service Benefits Marketing Automation Benefits C2CRM ROI (Return on Investment) Benefits CRM Defining the Value of Customer ... Curing Customer Service Pain with C... How Does The C2 eCitizen Solution S... An Executive View of CRM Improving Marketing Results with CR... Using CRM to Sell More CASE STUDY: City of Coppell Impleme... CASE STUDY: Cardiology Practice Rai... CASE STUDY: Jameco's C2 Integration... C2CRM     Benefits Improve Internal Sales Force Productivity by 10% Reduced time in generating quotes and proposals – 3 hours to 5 minutes Reduced administrative tasks and duplication of data entry Increased productivity equates to less hires in this department More time to assist Outside reps during sales cycle Automated follow-up and task prioritization – sharing of information Improve Marketing Productivity by 10% Automated Marketing Campaigns One touch point for all customers/prospects Real time lead and campaign management ROI (Return on Investment) statistic End user report generation and analysis – no technical involvement required Cross-department sharing of data – 360 degree view of customer Increase Revenue by 1% (by adding Outside Sales Force to implementation) Reduced time generating forecast reports Increased face time with customer Less administrative tasks Shortened Sales Cycle due to rapid quotation generation Automated Marketing Campaigns – keeps you in front of customers without a person's involvement 360 degree of customer – increased cross-selling opportunities

		C2CRM - C2CRM ROI (Return on Investment) Benefits     Database Desktop OS Server OS Not Available Windows 2000 Windows NT ASP - Web Interface Linux Windows 2003 Windows Vista Windows NT Windows 2000 UNIX UNIX - SCO ASP Windows XP Linux Windows 2003 IBM Operating Systems         Price Range:         Starting @ $400 per user or $25/mo. per user       Installs:         12,000 +