Exact Synergy - Workflow and Business Process Management
Module
Corporate workflow is the foundation of every company. Synergy’s business process management (BPM) capabilities enable you to use workflow to make highly configurable requests for business issues such as incident management, complaint reporting, non-conformance management and a host of other business processes that may comprise of the operations of any organization. Because business processes often involve stakeholders outside of your organization, Synergy’s workflow automation isn’t limited to just your employees. All business processes can be mapped into workflow requests, providing customers, management and business partners alike with complete visibility and accountability into all aspects of the operation. Additional Workflow and BPM features and benefits:
Eliminate unnecessary steps and bottlenecks with optimized and standardized processes
Ensure that processes are uniform, clear and controllable with pre–defined steps, authorizations and turnaround times
Make responsibilities visible and the status of assignments and tasks transparent by sending workflow tasks instead of e–mail messages
Link tasks to projects, documents, customers, products and financial transactions along with control access through security levels
Use your website and portals to include customers, partners and suppliers in your processes
Generate automatic orders, invoices or other financial transactions as part of workflow processes
Analyze business processes with activity reporting based on workflow transactions
Exact Synergy - Workflow and Business Process Management
