Made2Manage - Customer Service Module  Select A Module Customer Order Management Sales Orders Quoting and Estimating Materials Management Inventory Control Tracking Material Lots Shop Floor Data Collection Multi-Dimension Inventory Physical Inventory Production Management Job Orders Order Costing Monitoring Production Creating Routings Bill of Material Shipping and Receiving Notifying Employees Engineering Quality Management Financial Management Budgeting / Cash Flow Accounts Payable Accounts Receivable General Ledger Advanced Reports Payroll Human Resources Progress Billing Bank Reconciliation Compusoft Drill Down Tools FRx Forecaster Synchronizer Foundation Capable to Promise Demand Forecasting Advanced Planning Advanced Scheduling Warehouse Management CRM Marketing Opportunity Management Sales Forecasting Product Configurator Customer Service Strategic Decisions Monitoring Metrics Events and Actions Exploring Operations Creating Reports Mobile Manager Fast Forms M2M Link M2M VIP Made2Manage     M2M CRM gives you powerful tools for servicing customers after the sale. Whether the customer received the wrong item, incorrect specifications or the product simply quit working, you can now easily enter and monitor all of these customer-related issues. The M2M CRM customer service features give you the ability to: Create tickets for support, document actions, reference service histories and response procedures. Drill straight into sales order parts and vendor information so you can promptly assist your customers. Upsell your customers with additional products and services. Reduce support costs by letting customers find their own solutions online.

		Made2Manage - Customer Service     Database Desktop OS Server OS MS-SQL Windows 9x/ME Windows 2000 Windows NT Windows XP Windows 2000 Windows 2003         Price Range:         $20,000 - $300,000+       Installs:         2000