Maximizer Mobile CRM for BlackBerry, iPhone or Windows Mobile devices provides mobile professionals with immediate and convenient access to accurate customer information through easy-to-use CRM features:
Relationship Management
On-the-fly response – maximize wins and engage existing customers
Account and contact management – 360? view of activities, account status and financial history
Customer history – including conversations, transactions and service cases
Sales opportunity management – lead information and follow-up tasks
Case management – maximize customer satisfaction by resolving and updating service cases in the field
Productivity
Calendar and appointments – stay on schedule and on target
One-click logging of calls, SMS text and emails to customer records
Quick look up of records by recent calls
Mapping and directions from customer address details
Collaboration & Access
Latest updates on deals and service cases
Shared information – including calendars, sales opportunities, and customer communications – with other team members
Data stored directly on device or SD card for faster performance
Wireless synchronization from anywhere to maintain updates with corporate CRM in the office
Synchronization also available through a USB cable connected to Maximizer CRM on a desktop or laptop
Wireless web browser access to entire corporate CRM database to look up records that aren’t synchronized
Performance Measurement
Real-time updates from the field on lead status and qualification, forecasted revenue and sales opportunity details
Accurate reporting and revenue forecasting from consistent updates made by mobile professionals
Performance monitoring to effectively allocate resources and identify areas of improvement
Maximizer Mobile CRM encompasses of a family of products and multiple synchronization options to provide the level of mobile functionality to suit any organization’s needs.
MaxMobile – full-featured CRM for your BlackBerry® or Windows Mobile® device. Wireless and USB synchronization.
MaxMobile Lite – Contact Management software for your BlackBerry or Windows Mobile device. USB synchronization only.
Wireless Sync Server – enables wireless synchronization for MaxMobile.
Wireless Web Access – Access Maximizer CRM via your device’s web browser, included with MaxMobile.
MaxLink synchronizes Maximizer CRM with your Palm OS device.
