In today’s IT Departments, you face many challenges. Your resources are thin, yet the demands on your department are higher than ever to deliver and maintain business solutions that drive results. An effective customer relationship management (CRM) solution doesn’t need to be expensive or complex. Maximizer CRM provides you with:
Award-Winning, Intuitive, Integrated Solution: One system to manage for your sales force automation, marketing automation, and customer service case management needs
Adaptability: Configure Maximizer CRM to your business processes through simple configuration, and options for advanced customization.
On Demand Access: Let your staff access customer information how they want, when they want through options for desktop, remote, web, and wireless access.
Bullet-Proof Security: Keep your data in-house and under your control, plus share and protect data at the same time.
Rapid deployment: Fastest deployment in its class so you see results in weeks, not years.
Affordable: Lowest overall total cost of ownership in its class - Maximizer CRM is designed to fit in the budgets of small and medium-sized businesses.
Customize CRM to Accelerate Your Business
Unlike hosted applications, Maximizer CRM facilitates business agility by supporting customization at every level. The strength of Maximizer CRM is its ability to adapt to your evolving needs as you grow your business.
Alter Maximizer CRM on an ongoing basis to mirror your unique business processes as they evolve, using the powerful Customization Suites. Using familiar programming languages and industry standards to integrate with your front- and back-office applications, you’ll get up and running quickly.
Take Advantage of Industry Standards
Visual Studio.NET
Visual Basic® and Visual Basic .NET
SP.NET, Java, Java Script, C#
Access, Delphi and Visual C++®
XML for seamless data transfer
Use direct, native SQL updates for industry-standard coding and faster customization
COM library with over 35 objects, 900 functions, and data streams that open up the full power of Maximizer CRM to other applications
ODBC driver to maintain data integrity even with remote users
.NET Assembly
OLE and ActiveX®
DDE to transfer data to applications such as Word, Excelor WinFax
Draw on the Extensive Customization Suite
With the Customization Suites, IT professionals have everything they need to integrate, customize and extend the power of Maximizer CRM.
Documentation: Detailed documentation, including data and table structures.
Code examples: VB.NET and C# examples for creating custom program behaviors, windows, and integrating with other applications.
Desktop, Remote & Web customization: Create custom windows and tabs for all your online, web, and offline users
Hooks & Triggers: Hooks to the Address Book, Calendar, Customer Service, Notes, Opportunities, Phone and User-Defined Fields; triggers for alarms to let you define your own program behaviors.
Model Business Best Practices
Integrate and Add Windows: Create additional windows to display information from other applications (such as accounting, inventory) — to answer inquiries faster without having to switch programs or check with other departments. Use the Accounting API programming interface to integrate with other accounting programs.
Custom Tabs & Actions: Add custom tabs and action menu items to existing dialog boxes; customize menu items, toolbar and window captions.
Wizard Tools: Use step-by-step wizards to create unique data entry forms with custom fields.
Integrate With Other Front and Back-Office Applications
Synchronize: Using XML, synchronize data from other applications in real time or at regularly scheduled intervals, such as nightly or weekly.
Automate Data Transfers: Schedule triggered data transfers when you use Maximizer CRM Workflow Automation to monitor your applications for critical activities such as processed orders or late shipments.
