Microsoft® Small Business Financials - Foundation Services
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Your investment in Microsoft Business Solutions Small Business Manager is backed by the award-winning support and training resources of the Foundation Services Program, offered to you by Microsoft Dynamics and your local reselling partner.
Use flexible services The ability to choose between two service programs means you'll receive support and training tailored to your business needs.
Get answers quickly Access to skilled engineers and comprehensive online services helps ensure accurate, efficient resolution to your support issues.
Take advantage of Web resources A secure Web site called CustomerSource offers 24-hour access to knowledgebase articles, automated technical solutions and many other resources.
Ensure fast return on investment Get started fast and learn efficiently, with CD-based and online training that includes step-by-step tutorials, simulations, progress tracking and a direct link to an online mentor.
Receive updates Your annual support plan ensures that you receive the latest version of your software with each new update release.
Features: Foundation Services
Online services: Included in both service programs, our comprehensive online services allow you access to CustomerSource, a secure Web site designed to enhance business productivity. Find technical solutions, stay informed on the latest Microsoft Dynamics news and connect with other customers. Because it's Internet-based, it's available on your schedule. Product releases: Receive all major upgrades, minor updates and payroll tax changes (when you own the U.S. Payroll Series). Technical support: Recognized as one of the most responsive and innovative support teams in the industry, our support engineers deliver reliable, quality answers to your questions to help you get back to work fast. The Foundation Services Program includes two electronic or telephone support incidents with a 3-hour guarantee from the Microsoft Dynamics award-winning technical support team. Training: Get the most from Small Business Manager, beginning with training from Microsoft Dynamics, available when you want it, the way you want it. The Foundation Services program includes single-user access to the Small Business Manager Foundation Services Library of our Online Training, designed to give you an introduction to your new Microsoft Dynamics solution and show you what's new with the latest release.
Microsoft® Small Business Financials - Foundation Services
