NetSuite CRM+ integrates what has become the customer channel of choice, and a business’s most pervasive marketing vehicle, the company Web site.
Web hosting capabilities includes rich site builder tools that allow for dynamic content driven from the CRM system, including an online product catalog, lead capture, and customer self-service.
One-to-one publishing capabilities allow for personalized and targeted content to be delivered to prospect or customer portals.
Site Analytics adds rich integrated Web reporting that provide aggregate site metrics previously only available through third party monitoring services, as well as unique visitor specific click-through and page hit information invaluable to targeted sales and marketing follow up.
Robust Intranet publishing capabilities are also included with specific audience controls that allow content to be tailored to different departments or groups of individuals such as managers versus all employees.
Netsuite CRM+ solution offers the following key website and analytics features:
