With Web analytics and Real-Time Dashboards, your online operations will no longer be a separate, disconnected part of your business. Using NetSuite’s real-time analytics tools, you and your work force will know exactly what is happening on your Web site or store. Everyone in your organization can better respond to changing market conditions or new trends, resulting in better service for your customers and subsequent growth for your mid-sized business.
ANALYTICS FEATURES:
Real-Time Dashboards: Real-Time Dashboards give you an interactive, real-time picture of every aspect of your business, enabling each of your employees to make better, smarter decisions. The Dashboard offers instant reports of key performance indicators, such as new sales orders, commissions, support cases, accounts receivable, or items to ship. As a result, you can better understand how well your Web presence is working for your business.
Web Analytics: NetSuite offers powerful, built-in Web analytics. Each customer record contains detailed site usage data, allowing you to gain better insight into browsing and buying patterns. You can view essential Web-based data, such as number of page hits, page view histories, number of new visitors, top referrals, keyword searches, rate of shopping cart abandonment, shopping activity analysis and more.
Customer Specific Site Activity: Unique to NetSuite, you can drill-down to an individual customer record and review all of their activities on your site, including their shopping cart content, their pages viewed, their referring URL and keyword, their click-stream paths, and much more.
