To succeed in today's economic climate, businesses must extend key customer and sales data to their valued partners. NetSuite's partner relationship management extend your sales organization while allowing you to maintain full control of every element of the selling process, including: campaigns, lead management and order processing. Based n the level of access you set, your partners can view customer records and inventory; manage their pipeline more effectively; enter leads and process orders. Additionally, you’ll be able to track sales activity and view forecasts on your partner channel.
Joint Pipeline and Opportunity Management: Using the Real-time Dashboard, partners have a complete view into all leads, which are assigned by rules and territories, on their Dashboard. They can even track multiple leads within the same company separately, getting insight into each contact, conversation and unique opportunity.
Shared Customer Account Management: Coordinate activity between your organization and the partner channel with shared access to the sales process, customer records and more.
Promotional Discounts and Marketing Campaigns: NetSuite lets you provide promotional discounts through your channel as one-time-use discounts, or limited time offers. Support your partners' marketing efforts with campaign tracking capabilities, which allow you to monitor and optimize channel programs.
Real-time Inventory Access: Enable your partners to view real-time inventories and back-ordered items. Partners can also track items through the entire fulfillment process. And with access to complete customer purchase histories, partners can better identify cross-sell and upsell opportunities.
Sales Tools Encyclopedia: You can now give channel partners access to the latest campaigns and product information via an intranet. As a result, your partners can sell and service customers more effectively.
