NetSuite Small Business allows you to manage the entire selling process, including sales order entry, post-sale follow-up, as well as upselling opportunities. Unlike its competitors, NetSuite Small Business provides complete customer purchase histories, which enable your sales representatives to serve your customers better.
Contact Management: Track all touch points with leads, prospects, and customers with complete activity and e-mail management tools. Sales activity reports allow sales management to ensure leads are being followed up in a timely manner, while e-mail to contacts, graphical group calendaring, call management and task tracking allow sales reps to maximize their weekly productivity.
Order Management: Sales representatives can turn sales estimates into orders with just one click. They can spend more time selling products and services, and less time shuffling papers. That's because NetSuite Small Business eliminates redundant data entry as well as related data entry errors.
Account Management: Armed with complete views of the customer—including a history of sales, billing and shipping—you can forge better, more long-lasting relationships that can improve your bottom line.
Cross-Sell and Upsell: NetSuite Small Business supports order management and fulfillment, allowing you to leverage purchase histories to make your customer relationships more profitable through upselling and cross-selling programs.
Outlook/Palm Sync: NetSuite easily syncs with Microsoft Outlook, any Palm hand-held device or Blackberry device, so you can keep your business contacts, tasks and calendar information updated across various platforms.
Import & Export of Data: NetSuite allows you to import and export list records such as leads and transactions such as orders using CSV imports, allowing you to get started with your implementation process more quickly.
