Your business can now provide complete customer service by using OpenPro’s fully web-based customer relationship management (CRM) software solution package. What’s more is that this software can be customized to your exact needs. OpenPro-CRM is powerful and comprehensive, yet still easy to use.
Product Features:
Knowledge Base look-ups
Customer Service Management
Incident Reporting
Portable wireless connection
Paperless work-flow reporting
Scheduling
Integrates with all OpenPro modules for customer history
Integrates with content managers like Joomla and Mambo
Built into the OpenPro Distribution system is a Customer Relationship Management package that delivers comprehensive, out-of-the-box eBusiness functionality that is exclusively tailored to the specific business practices across a broad range of industries. Developed in close collaboration with customers and partners, OpenPro applications allow organizations to manage, coordinate, and synchronize all customer touch points, including the Web, call center, field, retail and distribution channels.
The OpenPro web-based CRM software application is accessed securely via username and password over the Internet. You don’t need to install anything locally on your workstations or network. Simply access your CRM software application via your web browser from wherever you have Internet access. OpenPro CRM is perfect for a business that has many locations or branch offices. Sales reps with large territories have instant access to fresh customer data anytime.
