Parature remains the global leader of web-based customer service solutions, enabling any organization to use the Internet to effectively deliver exceptional customer service. Parature offers the best, most efficient customer relationship management (CRM) software tools for successfully serving, supporting, retaining, engaging with and maximizing the value of every customer in your database. Parature’s software-as-a-service (SaaS) delivery and integrated, user-friendly design allow companies to implement this CRM software quickly and efficiently.
Parature is the only organization dedicated to providing on-demand customer service and support software. Parature Customer Service is Parature’s most prestigious product, integrating a customer portal, comprehensive knowledgebase and complete ticketing system in a single dynamic application that streamlines and maximizes customer awareness and communication. Since being established in 2000, Parature has helped support the customer relationship management needs of over 8 million end users. Today, Parature is at work in a number of organizations, for example national associations, top educational institutions, technology businesses, diverse industries from gaming/interactive media & entertainment to retail, healthcare and government.
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