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| Pivotal CRM |
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Pivotal CRM is the customer relationship management (CRM) product suite of CDC Software, The Customer-Driven Company.
The Pivotal CRM suite includes solutions for:Sales: Shorten the sales cycle and improve close ratios by making your sales process one of your strongest competitive differentiators.
Marketing: Increase response rates and lead quality dramatically by conducting highly targeted campaigns that capture in-depth prospect and customer data at every point of interaction.
Service: Accelerate incident resolution and improve customer satisfaction by implementing efficient, repeatable customer-service processes.
Partner Management: Collaborate more effectively with your partner channels by extending your knowledge and sales processes to them.
Analytics: Make better-informed business decisions, faster, with customer-data analysis.
Mobile CRM: Increase the productivity and effectiveness of your field and mobile users, whether they’re working online or disconnected. Pivotal CRM solutions tailored to the needs of specific industries are also available: Pivotal CRM for Financial Services
Pivotal CRM for Institutional Asset Management
Pivotal CRM for Mutual Fund Wholesaling
Pivotal CRM for Capital Markets
Pivotal CRM for Commercial Banking
Pivotal CRM for Private Banking/Wealth Management
Pivotal CRM for Home Building and Real Estate
Pivotal CRM for Healthcare Payers
Pivotal CRM for Manufacturing
Pivotal CRM for Medical Device Manufacturing
The Pivotal CRM Advantage
The need for CRM flexibility and sophistication—the desire to have both powerful, appropriate functionality out of the box and the ability to mold the software to fit unique business processes—is prompting more and more companies to turn to Pivotal CRM.
We give customers more than just software: We give them the means to align their organizations around the customer and create the customer experience they want to deliver. We give you CRM on your terms.Ability to Model Complex Processes: The greatest advantage of Pivotal CRM is its ability to handle the requirements of your complex processes, delivering exactly what your business needs to operate effectively.
Technology Leadership: With an inherently flexible platform built on the Microsoft .NET Framework and a Smart Client architecture, Pivotal CRM is easier to modify, integrate, deploy and maintain than competing products. The industry-leading Pivotal CRM customization toolkit puts the ability to cost-effectively adjust and innovate in the user's hands, making Pivotal CRM a powerful, adaptable solution that enables our customers to be responsive and nimble in the face of change.
Extensive Industry Experience: Our industry-specific CRM applications address industry-specific data models and processes, saving your business that first layer of customization and providing functionality that you can use and gain value from immediately.
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