Mobile CRM is no longer a luxury for a few high performance employees; it's a critical requirement for any organization that engages in high-value prospect and customer interactivity, anytime, anywhere.
Enterprises with highly mobile workforces require different degrees of access to critical, accurate business information using a variety of access methods, depending on their current location:
Pivotal Mobile Client: Give your users access to the tools and information they need, even when disconnected, with full offline functionality. Pivotal Wireless: Deliver key business functionality to mobile personnel on their wireless devices such as cell phones or web-enabled PDAs. Pivotal Handheld: Get important customer relationship management (CRM) information and functionality on BlackBerry® handheld devices, regardless of connectivity. Intellisync for Pivotal: Provide bi-directional synchronization of personal information manager (PIM) information for mobile users to ensure consistency and accuracy of date.
The Power of Pivotal Mobile CRM
Pivotal Mobile CRM solutions empower employees to close more deals, accelerate the sales cycle, increase customer satisfaction and improve sales and service processes.
Improve Productivity: Optimize employee productivity by ensuring the data and tools they need are always accessible to them. Eliminate time spent waiting for information to be sent from the office and ensure time spent "on the road" is consistently productive. Increase User Adoption: Provide mobile CRM access to extend the usefulness and value of the application for users, promoting wider usage and adoption. Accelerate Sales Cycles: Give sales users access to rich information about clients, prospects, products, contacts and contracts to enable them to respond more quickly to leads, identify bottlenecks and recover from problems faster, outmaneuver competitors and immediately give customers the answers they want, accelerating closing activities and driving higher revenues. Improve Business Collaboration: Give field users access to the full resources of the company through mobile CRM, enabling them to share information and collaborate with in-office experts in real time to close deals and provide rapid service. Improve Customer Satisfaction: Empower your users to give fast, informed answers on the spot and follow up instantly on customer requests, giving customers an exceptional experience in all interactions with your company.
