Growth these days is more about building strong partnerships than building factories, offices, and infrastructure. It's about integrating with your strongest partners to form a single team.
The Pivotal Partner ManagementTM suite creates a collaborative inter-company framework to exchange knowledge, manage relationships, and synchronize transactions across marketing, sales and service. It gives your partners the tools and information they need to succeed, while giving your company better visibility into their performance.
Implement the modular applications in the Pivotal Partner Management suite one at a time, or all at once, to achieve measurable results. Applications within the Pivotal Partner Management suite include:
Pivotal ePartner
Pivotal Partner Manager
Measurable Partner Results
Pivotal's results framework helps you decide on a strategic goal, and provides the tactical map to help you get there. Plus, we provide key reporting to help team leaders measure, monitor and analyze progress along the way.
Increase Margins - Reduce channel support costs through online self-service for both partner and joint customer requests/issues. Provide marketing collateral, training and sales support online. Share prospect information, schedule activities and strategize online, thereby lowering the cost of joint deals.
Accelerate the Sales Cycle - Bring in the right partner at the right time to help identify solutions faster. Give partners 24x7 access to up-to-date product information, training, sales tools, transaction data, and performance analysis reports.
Lower Cost-to-Results - Pivotal provides a comprehensive partner management solution that results in faster time-to-implement. In addition, an intuitive user interface allows partners to quickly get up and running on their personalized partner portal with minimal training.
Increase Partner Loyalty - Track partner metrics and performance, and tie them to rewards. Make it easy to share information across all business processes, including sales, service and marketing by allowing your business partners to collaborate via a personalized working environment.
Increase Win Rate - Analyze which partners are more successful, which are more profitable, and which need improvement. Identify key partner skills and resources so you can match the right partner to the right opportunity. Identify which skills are lacking in your partner network, and train or recruit accordingly.
Reduce Channel Conflict - Automatically route leads to the most appropriate channel partners based on pre-defined business rules.
Increase Customer Satisfaction - Provide customers with a wide array of partners to fit their needs. Present consistent, channel-independent messages and processes to your joint customers across all touchpoints.