SAP Business All-in-One - Customer Relationship Management (CRM)
Module
The Customer Relationship Management (CRM) functionality in SAP Business All-in-One is based on industry leading SAP CRM product, tailored for midsize companies.
Sales – Acquire, grow, and retain profitable relationships.
Service – Drive service revenue and profitability.
Interaction center – Build customer loyalty, cut costs, and boost revenue; effectively handle activities such as e-mail, telemarketing, telesales, and customer service.
Reporting and Analytics – Make quick, effective decisions; generate and convert more leads; track opportunities; close more deals.
With the pre-integrated CRM and ERP functionality in SAP Business All-in-One, you can manage all aspects of customer relationships and operational processes from start to finish.
SAP Business All-in-One - Customer Relationship Management (CRM)
