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Home > Categories > CRM Software > SAP CRM 2007 > Service Capability  
 
 
SAP CRM 2007  
 
       
     
   
SAP CRM 2007 - Service Capability Module 
 
 
SAP CRM helps organizations drive service revenue and profitability with support for:
  • Service Sales and Marketing
  • Service Contract Management
  • Iin-House and Depot Repair
  • Warranty Management
  • Installed-base Management
  • Resource Planning
Call centers, field service, and e-service provide various flexible delivery options that serve as a strategic delivery channel for service, sales, and marketing efforts to maximize customer loyalty, reduce costs, and boost revenue. Organizations can give agents the tools to seamlessly handle inbound or outbound transactions and can give managers role-based access to SAP or third-party administration, maintenance and reporting analytics to ensure the interaction center operates efficiently.
   
     
 
 
 
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