To improve work flow communication and response times, both internally and externally, through the use of e-mailing and faxing directly from within SYSPRO. In addition, the Event Management feature can automatically notify key people of critical events or run a program, thus accelerating action on these important issues.
The Value of SYSPRO Office Automation
E-mail SYSPRO reports internally or externally
Messages are saved in Microsoft Exchange In/Out box or any MAPI compliant product (i.e. Lotus Notes)
Uses the Microsoft Exchange Address Books to ensure accurate delivery of messages and reports
E-mail messages are triggered by event management
Uses word templates for document forwards
Integration
Integration to Microsoft Fax, WinFax Pro or any other MAPI compliant product provides the means to optionally fax
Purchase orders at the point where the purchase order print has been entered
Remittance advices and purchase orders to separate fax numbers
Sales order documents at the point where the sales order document has been entered
Customer statements from the A/R Statement Print function
Fax documents are saved to Microsoft Exchange where they are queued for faxing
Office Automation requires Microsoft Exchange or Outlook
MS Word required to fax or email documents
Event Management
Allows SYSPRO to monitor events in the system as they happen and automatically inform one or more people about the event
Events can trigger e-mail, run another SYSPRO program, run another application, or write to a log file for later review
Customize triggers with effectivity dates
Place standard variables in the command line to specify desired events
Conditional logic adds intelligence to notification i.e. only the buyer of that item is emailed
Audit Trails and Reporting
All events are automatically saved to a log file which can be queried on-screen and printed
Sample Events
Stock on hand negative
Stock less than safety or minimum
Stock above maximum
Goods receipt
Bank balance less than specified parameter
Customer balance is greater than the percentage of allowed credit limit
Supplier balance greater than specified parameter
Job costs exceed expected
Lot quantity on hand falls to zero
New stock item added
Customer now within credit limit
Sales order released from credit check
Access security breach attempt
General Ledger YTD actual greater than YTD budget by specific percentage