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Home > Categories > Enterprise Software > Sage MAS 500 > Front Office Powered By SalesLogix®  
 
 
Sage MAS 500  
 
       
     
   
Sage MAS 500 - Front Office Powered By SalesLogix® Module 
 
 
Taking care of customers and servicing their needs is vital to every company’s success. And the more you know about your customers, the better. That’s why it makes sense to invest in the industry’s leading customer relationship management solution: SalesLogix. As a member of the Sage Software family of products, SalesLogix integrates with your current Sage MAS 90, Sage MAS 200 or Sage MAS 500 application. With both systems sharing data, you can streamline workflow between your front office and back office.

It’s this high level of integration between Sage Software products that empowers everyone in your organization — from sales and marketing to accounting and finance to support and shipping — to work together, efficiently, in the business of building profitable customer relationships. Integrating SalesLogix with your back-office software gives your employees greater customer insight by enabling them to:
  • Quickly identify cross-sell and up-sell opportunities

  • Easily access payment history information

  • Identify additional purchasing power — or lack of

  • Identify availability of products for sales

  • Quickly assist customers with order status

  • Generate more accurate quotes and proposals
SalesLogix is comprised of four integrated solutions: Sales, Marketing, Support and Web. To learn more about this dynamic suite of products, contact your local authorized reseller or visit www.sagesoftware.com.

SalesLogix Sales

A Single Source for Customer Information

As the core module of the suite, SalesLogix Sales provides the tools and resources needed to effectively manage all aspects of the sales cycle and increases team sales performance. It’s a single repository for the customer information captured across your entire organization that enables you to access account and contact information, track opportunities from lead through close, manage team calendars and activities, forecast revenue, and report on sales activities and effectiveness.

Increase Sales Productivity and Performance

SalesLogix helps drive opportunities through the sales cycle by automating activities such as follow-up calls, letters and literature fulfillment, based on sales and marketing processes you define.

Sales professionals can send personalized communications to individual customers or groups of prospects using customized HTML e-mail templates. They can also track competitors and access the Sales Library for product specifications, FAQs or marketing materials.

Advanced Outlook Integration enables users to share contacts, send e-mails and manage calendars using Microsoft Outlook from within SalesLogix, and record the activity to the SalesLogix account history.

SalesLogix Sales Features
SalesLogix Sales provides powerful sales automation and management tools to drive sales performance.
  • Account and Contact Management

  • Opportunity Management

  • Calendar and Activity Management

  • Sales Process Automation

  • Advanced Forecasting and Reporting

  • Microsoft Outlook Integration

  • Segmentation and Groups

  • Customer Communications / Mail Merge

  • Competitor Tracking

  • Literature Fulfillment

  • Reference Library

  • Territory Realignment

  • Marketing / Customer Support Integration

  • Back-Office Integration

  • Business Alerts / Notification

  • Web and Wireless Access
SalesLogix Web

SalesLogix Web solutions provide a powerful deployment alternative to traditional client/server applications. Designed for businesses needing a Web-based CRM solution with flexible financing options, SalesLogix Web solutions deliver resources and tools that drive sales performance and help you provide superior customer support. Easy to deploy, customize, and use, SalesLogix Web solutions are practical, flexible, and deliver low total cost of ownership.

SalesLogix Marketing

Building lasting and profitable customer relationships means executing effective, timely marketing initiatives across all of your sales channels. It is critical that your company’s marketing resources are put to their best use.

SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most profitable customers and shorten your sales cycle. Capturing rich, timely data from customer interactions across your organization allows you to develop and execute meaningful marketing programs that drive results.

Most importantly, SalesLogix delivers critical marketing intelligence, like return on investment (ROI), for your marketing campaigns, so you can focus your strategy and resources on programs that deliver results for your business.

SalesLogix Support

Sales and Marketing deliver customers to your business, but your Customer Support department keeps them with you for the long haul. With the costs of acquiring new customers 5-10 times higher than retaining existing customers, support solutions designed to help foster lasting relationships with your customers have a tremendous impact on the bottom line.

To deliver beyond your customers’ expectations and exceed your support department’s performance goals, service professionals must be able to resolve issues quickly and effectively. SalesLogix Support provides the advanced issue tracking and resolution tools as well as access to relevant customer data – including products purchased, ticket and defect history, and maintenance contract status – needed to maximize the effectiveness of each interaction with your customers.

SalesLogix Support also provides powerful self-service support solutions via the Internet, reducing transaction costs and allowing your customers around the world to get the support they need, how and when they need it.
   
     
 
 
 
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