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Home > Categories > Hosted CRM Services > Salesforce.com > Mobile Accessibility  
 
 
Salesforce.com  
 
       
     
   
Salesforce.com - Mobile Accessibility Module 
 
 
Use Apex Mobile To Mobilize All Your Applications
Just because you’re traveling does not mean that you have to be out of touch. Apex Mobile instantly mobilizes your customer relationship (CRM), custom, and AppExchange applications. That way, mobile professionals are always connected to their critical information, including contacts, accounts, tasks, leads, opportunities, cases, solutions, and other CRM information. And since users can update information instantly after completing a task, phone call, or email, management can stay on top of important customer developments as they happen.

Apex Mobile is much more than basic data on the go:
  • Complete customization. Users see only what they need to see.
  • No new passwords to remember. Use the same username and password as your Salesforce login.
  • Disconnected access. Information is available on your device with or without network coverage.
  • Over-the-air management. Users never have to plug in to update administrative information or receive automatic updates.
  • Centralized administration. Manage users, applications, and devices from a central console.
  • One platform. Develop and run mobile and desktop apps on a single on-demand platform.
  • Security and reliability. Leverage the trusted Apex infrastructure that gives you the best service delivery in the on-demand market.
  • Support for the leading devices. Use Apex Mobile on BlackBerry and Palm Treo devices.
Ease of Use
Your workers love Salesforce for its tremendous ease of use. Thanks to Apex Mobile's integration with native device functions such as email, phone, and calendars, that ease of use extends to a seamless mobile experience across tasks and applications.

Instant Visibility
With mobile access to enterprise applications, remote workers can instantly view and update data from a customer site or from the field. That means managers and executives get real-time visibility into critical information such as sales pipeline, sales activities, and customer service. Offline usability ensures that information is available even when the network is not.

Centralized Management
Managing users, customizing profiles, and administering mobile applications and devices have never been easier. Administrators can customize and control data, security, and user profiles from a central console. Administrators can also push out updates, making it easy to implement any changes.

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