With an installed base of more than 1,800 small and medium-sized businesses (SMBs), Siebel Systems has gained a deep understanding of the factors that drive CRM success in the midmarket. Companies in this category need CRM solutions that offer deep sales, marketing, and service functionality; that can easily be expanded; and that deliver great value for their price.
Siebel CRM Professional Edition explicitly addresses these requirements. The product line—formerly known as Siebel eBusiness Applications, MidMarket Edition—provides best-in-class CRM functionality in easy-to-deploy modules, allowing organizations to choose the specific CRM capabilities they need to run their business. Moreover, the product offers a seamless migration path to Siebel enterprise applications and can be deployed in conjunction with Siebel CRM OnDemand, providing SMBs with multiple ways to deliver world-class CRM functionality.
Siebel CRM Professional Edition represents the next evolution of the existing Siebel MidMarket Edition application. The product will be available to new users as well as existing Siebel MidMarket Edition customers migrating to the new product.
Customers will have the ability to take advantage of new features as well as modularized packaging of Siebel CRM Professional Edition, allowing them the flexibility to choose the specific CRM functionality needed to run their business. In addition, Siebel CRM Professional Edition customers will have the ability to leverage newly designed fixed-price implementation packages and financing options as they approach their deployment.
Clear Upgrade Path Protects Your Investment
If customers prefer an on-premise CRM solution, Siebel CRM Professional Edition offers deep CRM functionality coupled with powerful integration and configuration capabilities.
Finally, as their businesses mature, Siebel CRM Professional Edition customers can easily migrate to Siebel CRM Enterprise Edition, which offers unparalleled functional breadth and depth via twenty-three vertical applications, business process automation through Siebel Universal Application Network (UAN), and full support for all deployment platforms.
Siebel also delivers the flexibility to deploy applications in a hybrid environment. Siebel CRM Professional Edition is the only CRM application targeted at SMBs that can be deployed in conjunction with Siebel CRM OnDemand. This hybrid deployment option makes it possible for customers to extend their existing capabilities to additional divisions, subsidiaries, geographies, or partner networks.
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