Slingshot's Sell module simplifies order entry and processing by enabling entry, inquiry and management of any transaction from any web browser. Advanced system inquiry also allows you to address each customer's specific preferences, helping you to treat them as if they were your only customer.
Sales Order Management for Your Customers and Your Team
Slingshot’s sales order management module contains best of breed sales order/CRM functionality that brings reliability, scalability and efficiency to your team. Functional highlights of Slingshot’s sales order management module include (but are not limited to):
Unprecedented Security Control: Through secure internet connectivity, your customers, suppliers, CRM representatives and sales representatives can all have their own tailored user experience within your sales order system. Optimize the Fulfillment Path: Configurable sales order types enable you to define an unlimited number of sequences and events in your workflow approval process. Rapid Order Entry: Configure shopping lists to help the power users in your CRM team enter each order quickly. For the occasional user (a-la, your customers) browse screens, product groups and ship-from location style searches are also available. Slingshot’s simple user interface is deceptively powerful – your CRM team will be entering orders in no time flat. Alerts to Customer Fulfillment Issues: Inform you sales order team to they can keep your customers in the loop (electronically) at every step of the process. Your CRM team will have ready answers to customers’ inevitable questions about the fulfillment of their orders. Your dashboard will tell you everything else that you need to know.
Know Your Customer and Their Preferences
Slingshot’s Sell module provides you with a level of flexibility that allows you to record and address each customer’s specific preferences. This enables you to treat them as if they were your only customer. The features that provide you with this control include (but are not limited to) the following:
Role base security lets you configure the experience of every single user, defining functional and data restrictions as needed User defined order types determine the approval/processing path of all orders automatically Determine a product’s future availability instantly with “Available To Promise” logic (based on scheduled purchase order receipts and future sales order demand) Multiple line types (per order) enable you to receive/ship against the same order and enter credit/debit adjustments per line item A hierarchical product catalogue with pictures, unlimited descriptors and rich search functionality help your CRM team pinpoint products quickly Support for a wide variety of pricing schemes provides the ability to tailor a better customer experience through intelligent promotion design across all of your sales channels Billing and credit checking for the customer are both automatic and configurable Substitute or sell off superseded items in an instant Electronic transmittals of status documentation for each order to the customer every step of the way. Integrated demand tracking allows you to understand your demand patterns - scrutinize by period, promotion, season, product and market.
Real Time Sales Order Information is at Your Team’s Fingertips
Slingshot’s sales order management module provides full visibility of order transactions to those who need it, when they need it, wherever they need it (provided your customers and team members are on planet earth and have an internet connection). Enjoy having access to real time sales order information that will help keep your customers informed.
Recommended Reading
The functional features common across all of our applications are listed in a separate module. Features such as a user configurable dashboard, automated alerts, workflows and role based security are included as standard in all our modules. You can check them our here: Enterprise Level Features.
