Contact: Lisa Preuss Erin Lutz
Epicor Software Corporation Lutz PR (on behalf of Epicor|CRS)
949/585-4235 949/293-1055
lpreuss@epicor.com erinlutz@cox.net
Epicor|CRS Announces Expanded
International Capabilities and Support
NEW YORK — NRF 2008 (Booth 1443) — January 14, 2008 — Epicor|CRS, the Retail
Solutions Division of Epicor Software Corporation (NASDAQ: EPIC) – a leading provider of
enterprise business software solutions to the midmarket and Global 1000 companies – today
announced new capabilities and expanded support to service its growing base of international
customers.
Widely known for its impressive scalability and adaptability, CRS RetailStore,
Epicor|CRS’s powerful point-of-sale (POS) solution, now offers key capabilities to support the
needs of retailers doing business internationally. Additionally, Epicor plans to expand its
Bracknell, UK office, and also add a new professional services and support center in Malaysia
to support the requirements of its growing list of international retail customers.
As a result of the company’s acquisition by parent company Epicor Software in late
2005, Epicor|CRS has benefitted from a greatly expanded infrastructure and global presence,
providing a strong platform for expansion into rapidly growing international retail markets such
as Central and Eastern Europe and Asia Pacific.
“Our customer base is expanding outside the US, and so must our products and
services,” said Lynne Davidson, general manager for Epicor|CRS, referencing several new
Epicor|CRS international customers such as Claire’s in the UK, and Wing Tai and Challenger
Technologies Limited in Singapore. “We will continue to expand in the global retail market by
leveraging our international business savvy and global footprint, as well as our extensive retail
experience. Continuing to support our customers’ business growth and expanding into emerging
markets is important to us and is a focus now and in the future.”
To service its growing list of international retail customers, over the past year
Epicor|CRS has engineered its POS product to support global market requirements. The latest
Epicor|CRS Announces Expanded International Capabilities
Page 2
version of RetailStore – RetailStore 3.1, released in Q3 2007 – supports French Canadian,
Italian, French, and Spanish languages. RetailStore 3.1 handles capturing customer data for
multiple country formats and supports multiple currency denominations and rounding.
Additionally, the solution is compliant with the Unicode standard for engineering software that
works across multiple regions, countries, languages, alphabets, and scripts. And in early 2008,
RetailStore is slated to support Unicode for the Japanese and Chinese markets.
To further support its international retail customers, Epicor is continuing to grow and
leverage its UK office located in Bracknell, as its implementation and support services hub. The
company’s EMEA consulting team also grew considerably in 2007, opening additional offices in
Slovakia, South Africa, Kenya and India, as well as an office in Egypt, operated jointly with
consulting partner IDTA. As mentioned previously, the company plans to extend its Center of
Excellence in Malaysia, which will provide implementation, training and help desk and support
services, as well as maintenance, disaster recovery, and support for new store openings.
Additionally, and in yet another move to strengthen and enhance Epicor’s retail presence
outside of the US, Epicor announced last month that it has reached agreement on the terms of a
recommended acquisition of UK-based NSB Retail Systems PLC, a global provider of software
solutions and services for the specialty retail market. This acquisition, which is subject to NSB
shareholder and regulatory approval, is expected to complete on or around February 8, 2008.
About Epicor|CRS
Epicor|CRS – the Retail Solutions Division of Epicor Software Corporation – provides
retail management software, hardware, and services to help its customers drive sales, improve
customer service, and reduce operating costs, all with more ease and flexibility. Epicor|CRS is
a trusted leader in the retail industry. Epicor|CRS customers include leading retailers, such as
Aéropostale, American Eagle Outfitters, Ann Taylor, Cache, Chico’s, Coach, Eileen Fisher,
Factory Connection, Foot Locker, GNC, J.Crew, Stage Stores, Trans World Entertainment,
Tuesday Morning, Inc., Yankee Candle Company and Zumiez, among others. Epicor|CRS
employs more than 360 employees based in Newburgh, N.Y., with regional offices in Seattle,
Wash., and Bracknell, U.K. For more information, please visit www.crsretail.epicor.com, or call
845-567-1234.
About Epicor Software Corporation
Epicor is a global leader dedicated to providing integrated enterprise resource planning
(ERP), customer relationship management (CRM), supply chain management (SCM) and
Epicor|CRS Announces Expanded International Capabilities
Page 3
professional services automation (PSA) software solutions to midmarket companies and
divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more
than 140 countries, providing solutions in over 30 languages. Employing innovative serviceoriented
architecture (SOA) and Web services technology, Epicor delivers end-to-end, industryspecific
solutions for manufacturing, distribution, retail, hospitality and services that enable
companies to drive increased efficiency, improve performance and build competitive advantage.
Epicor solutions provide the scalability and flexibility to meet today's business challenges, while
empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive
range of services with its solutions, providing a single point of accountability to promote rapid
return on investment and low total cost of ownership. Epicor’s worldwide headquarters are
located in Irvine, Calif., with offices and affiliates around the world. For more information, visit
www.epicor.com.
# # #
Epicor is a registered trademark of Epicor Software Corporation. CRS is a registered trademark and CRS
RetailStore is a trademark of CRS Retail Systems, Inc. Other trademarks referenced are the property of
their respective owners. The product and service offerings depicted in this document are produced by
Epicor Software Corporation. This document includes descriptions of product functionality that is not
presently available. This document also includes many "forward-looking statements" regarding anticipated
product functionality, increased service offerings, targeted release dates, availability of technology and
certain company initiatives, including pending acquisitions, that involve risks and uncertainties, and actual
results may differ materially. Such forward-looking statements, which are not historical fact, involve risks
and uncertainties and actual results might differ materially. Such risks and uncertainties include but are
not limited to, the company's ability to rapidly develop and introduce new products, reliance on third party
products; reliance on emerging technologies and markets; the timely availability and market acceptance
of new products and upgrades, the possibility of not receiving necessary approvals such as shareholder
and regulatory approvals for acquisitions and the impact of competitive products and pricing and other
factors discussed in the company's annual report on Form 10K as well as its Quarterly reports on Form
10-Q for the period ending September 30, 2007. As a result of these factors the business or prospects
expected by the company as part of this release may not occur. The company undertakes no obligation to
revise or update publicly any forward-looking statements. |
