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Epicor® Empowers Information Workers with Rich Portal Content, New Collaborative Capabilities |
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News Release
For Immediate Release
Contact: Erin Stone
Epicor Software Corporation
949/585-4473
estone@epicor.com
Epicor® Empowers Information Workers with Rich Portal Content,
New Collaborative Capabilities
Role-based, Industry-specific Service and Supply Chain Content Packs Drive Enhanced
Value from Epicor Solutions
IRVINE, Calif., June 12, 2007 — Epicor Software Corporation (NASDAQ: EPIC), a
leading provider of enterprise business software solutions for the midmarket and divisions of
Global 1000 companies, today announced its continued support of the information worker
through the delivery of feature-rich content packs for Epicor Portal. A server framework for selfguided,
role-based access to Epicor applications, Epicor Portal enables buy-side, sell-side and
cross-enterprise collaboration, intuitive decision support and an enhanced end-user experience.
Pre-defined content packs for managing common customer and supplier relations, as well
specifically targeted industry content for professional services organizations, are now available.
Epicor Portal extends the reach and power of Epicor solutions by providing the latest
technology for unprecedented collaborative access to data within Epicor and other line of
business systems from easy-to-access Microsoft® SharePoint® pages. The newly released
content packs provide pre-built comprehensive views that offer immediate value to users
helping to ensure a solid foundation for greater business intelligence and the development of
additional personalized content by the knowledge worker.
Epicor Portal extends collaboration outside the enterprise to customers, suppliers and
the broader value chain, providing increased communication and delivering far-reaching
visibility into shared processes while supporting greater business transparency.
Enabling Transparency in the Supply Chain
The Supplier Content Pack supports transparency in the vendor-supplier relationship by
placing at the fingertips of business users on each side, comprehensive information about
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suppliers, orders, returns, debit memos, vouchers and payments. Epicor Portal empowers the
supplier to find answers through views to all open purchase orders (PO), including items and
quantity details. Furthermore, because information is populated from data within the core
Epicor system and always available in a secure environment to trusted users, Epicor Portal
reduces follow-ups and administrative activity while promoting efficiency.
Complete Visibility for Project-Based Service Firms
The Professional Services Content Pack is a collection of over 110 new Epicor Portal
views that provides an intuitive environment for browsing key metrics, drilling-down to
supporting detail and combining metrics for an overall real-time indication of specific project,
portfolio or entire practice health. The content includes a number of role-based and personal
views that filter transactional information based on the user ID. For example, views on
underlying project data show the resource availability for the scheduler, project hours actual-totask
detail, and pending action items such as approval requests for insufficient resource hours
reported. Client relationship views provide opportunity details by sales area and complete client
account notes including project and accounts receivable information.
Helping the Customer to Self-Service
The Customer Content Pack provides an intuitive combination of pertinent information
for easy access and action by customers. From details on order history, order status, invoices
and payment, to logging and reviewing progress on open service calls, Epicor Portal supports
the need for multi-channel, anytime, anywhere service while enhancing the customer
experience.
Empowering the Enterprise Information Worker
In addition to collaborative benefits for external communities like suppliers, partners and
customers, Epicor Portal provides significant value to an enterprise’s own business users. For
example, the Customer Content Pack provides trusted employees, who may not necessarily
have access to the company’s core Epicor business system, with the ability to browse more
comprehensive internal customer information and quickly drill down to supporting details as
required. All views within Epicor Portal are designed to present personalized information based
on the individual. For example, salespersons can access views that display details about
prospects, customers and opportunities, while consultants will have views that display
information about individual time and expense entries, projects and utilization. Managers can
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access views for key metrics for all their employees, providing a complete picture of activity and
resources.
Epicor Portal and portal content packs are quickly deployable as an extension of Epicor
solutions and provide users with an intuitive environment for data exploration and decision
support. Furthermore, the content packs, which deliver pre-defined views as SharePoint Web
parts, are easily added to multiple SharePoint pages and provide for two-click navigation
between linked Web parts to easily find the data that is most important to the user.
“Epicor Portal satisfies the increased need for collaboration among all information
workers - from customers, suppliers and partners to employees - by delivering better and more
transparent management of distributed information from a central, secure point of access,” said
James Norwood, vice president of product marketing for Epicor. “The new portal content packs
extend the substantive value of Epicor Portal by putting literally hundreds of pre-defined key
information indicators in the hands of consumers for immediate results. Through a deep
understanding of Epicor’s enterprise business applications, the industries they serve and the
processes they enable, we are able to save business users substantial time and cost while
returning significant value in terms of greater operational visibility.”
About Epicor Software Corporation
Epicor, named one of FORTUNE magazine's 100 Fastest-Growing Companies in 2006, is a
global leader dedicated to providing enterprise resource planning (ERP), customer relationship
management (CRM), supply chain management (SCM) and professional services automation
(PSA) software solutions to midmarket companies and divisions of the Global 1000. Founded
in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions
in over 30 languages. Employing innovative service-oriented architecture (SOA) and Web
services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing,
distribution, retail, hospitality and services that enable companies to drive increased efficiency,
improve performance and build competitive advantage. Epicor solutions provide the scalability
and flexibility to meet today's business challenges, while empowering enterprises for even
greater success tomorrow. Epicor offers a comprehensive range of services with its solutions,
providing a single point of accountability to promote rapid return on investment and low total
cost of ownership. Epicor’s worldwide headquarters are located in Irvine, California with offices
and affiliates around the world. For more information, visit www.epicor.com.
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Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of
their respective owners. The product and service offerings depicted in this document are produced by Epicor
Software Corporation. |
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