| 1. | Consona Corporation Press Release - Made2Manage Systems Announces Customer Satisfaction, Customer Wins in 2003 ... Developers > Consona Corporation > Press Releases Consona Corporation Made2manage Systems Announces Customer Satisfaction, Customer Wins in 2003 Customer-Driven Release of Made2manage Version 5.5 and Strong New Customer Acquisition Results Represent Key 2003 Milestones INDIANAPOLIS, February 3, 2004...
http://www.2020software.com/products/news/Consona_Corporation_115.asp
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| 2. | Consona Corporation Press Release - Made2Manage Systems Announces Q303-Q204 Operating Results as Private Company ... by several key initiatives across the business that are driven by actual customer needs-versus vendor needs imposed upon customers." These initiatives include: Strengthened customer relationship management processes and resources. Redefined product development priorities focused on quality, stability, depth of functionality, and 100 percent customer-driven product enhancements. Customer-centric support and professional services process improvements. A tightly focused...
http://www.2020software.com/products/news/Consona_Corporation_198.asp
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| 3. | Consona Corporation Press Release - Made2Manage Systems Announces Fourth Quarter and 2004 Operating Results as Private Company (Unaudited) ... Throughout 2004, Made2manage Systems has had a singular focus on improving customer satisfaction and loyalty levels. We believe we are the only truly customer-focused ERP solutions provider in the SME [small and midsize ... support, and research and development departments in 2004. Significantly improved customer satisfaction and loyalty metrics over 2003 results. More than 50 manufacturers...
http://www.2020software.com/products/news/Consona_Corporation_500.asp
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| 4. | Consona Corporation Press Release - Consona CRM Offers Total Customer Management With Release of Onyx Version 6.0, KNOVA Version 7.1, and Million Handshakes Version 4.5 ... Customers Gain Operational and Collaborative CRM Suite; Holistic Approach to Total Customer Management INDIANAPOLIS and SEATTLE, May 21, 2007-- Consona CRM, a worldwide leader in total customer management for the enterprise, today announced the release of Onyx Adaptive ....1 and Million Handshakes v4.5 to the divisions growing customer base. The strengthened Consona CRM product portfolio enhances our ability to help our customers achieve total customer management (TCM), said Pete Strom, general manager of...
http://www.2020software.com/products/news/Consona_Corporation_1350.asp
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| 5. | Consona Corporation Press Release - Made2Manage Systems Honors Salco Products for Customer Service Achievements Through Enterprise Software ... of manufacturing operations. Salco Products was given recognition for the significant customer service achievements it made using the Made2manage Customer Relationship Management (M2M CRM) functionality. Serving a wide array ... plastics, minerals, and hazardous waste, Salco Products operations and customer service standards were outpacing the capabilities of its existing legacy system. After being referred to Made2manage Systems by an existing Made2manage customer, Salco Products purchased and implemented the Made2manage Enterprise Business System in...
http://www.2020software.com/products/news/Consona_Corporation_171.asp
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| 6. | Consona Corporation Press Release - Consona CRM Customers and Products Awarded Seven Prestigious Awards in as Many Months ... and CRM industry experts. The first award was given to Onyx customer Contact Islington in September 2006. The organization won a National Customer Service Award for the use of Onyx CRM in its contact center ... an important role in our ability to be recognized for excellence in customer service. At the beginning of 2007, both Onyx and KNOVA received the 2006 Product of the Year Award from Customer Interaction Solutions magazine. "The Product of the Year awards represent...
http://www.2020software.com/products/news/Consona_Corporation_1353.asp
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| 7. | Consona Corporation Press Release - Made2Manage Systems Honors Abbatron for Business Transformation ... from Made2manage Systems Celebrates Abbatrons Ascension From Bankruptcy to Profitability, From Customer Attrition to Customer Satisfaction LAS VEGAS, INDIANAPOLIS and Erie, Penn., May ... long-standing reputation for quality with innovative product design and unparalleled customer service to deliver electronic components that meet the unique requirements of its customer base. For more information, visit the Abbatron LLC Web site...
http://www.2020software.com/products/news/Consona_Corporation_63.asp
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| 8. | Consona Corporation Press Release - Made2Manage Systems Announces 05Q2 Operating Results .... Our results reinforce our company strategy of fostering productive and lasting customer relationships. Made2manage Systems continues to execute on the customer-centric operations that are driving unprecedented performance. In the second ... first half of 2005, Made2manage Systems exceeded its plan for new customer additions. New Made2manage Systems customers continue to join the Made2manage Systems family of customers, citing the companys customer-centric operations as an industry-leading differentiator. According to...
http://www.2020software.com/products/news/Consona_Corporation_805.asp
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| 9. | Consona Corporation Press Release - Cimnet Systems Achieves ISO Certification ... deliver to our customers and, in our business model, ensuring customer satisfaction and loyalty is priority number one. ISO certification has become increasingly important to ... one of the largest PCB manufacturers in Asia, a Cimnet Systems customer, and holder of multiple quality certifications including several ISO statuses and ... dedicated to becoming a valued business partner by helping each and every customer continuously improve their business processes over time. Toward this mission,...
http://www.2020software.com/products/news/Consona_Corporation_1321.asp
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| 10. | Consona Corporation Press Release - Manufacturing / ERP Software - Onyx Software Signs Definitive Agreement To Be Acquired By M2M Holdings - Made2Manage ERP ... solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer management, process management, and analytics capabilities, Onyx enables enterprises ... increase productivity, and grow revenue. Major companies are aligning their customer-facing departments and managing their customer processes with Onyx software -...
http://www.2020software.com/products/news/Consona_Corporation_Made2Manage_ERP_1314.asp
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