| 1. | Consona Corporation Press Release - Made2Manage Systems Announces Customer Satisfaction, Customer Wins in 2003
... Developers > Consona Corporation > Press Releases Consona Corporation Made2manage Systems Announces Customer Satisfaction, Customer Wins in 2003 Customer-Driven Release of Made2manage Version 5.5 and Strong New Customer Acquisition Results Represent Key 2003 Milestones INDIANAPOLIS, February 3, 2004...
http://www.2020software.com/products/news/Consona_Corporation_115.asp
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| 2. | Consona Corporation Press Release - Consona CRM Offers Total Customer Management With Release of Onyx Version 6.0, KNOVA Version 7.1, and Million Handshakes Version 4.5
... Customers Gain Operational and Collaborative CRM Suite; Holistic Approach to Total Customer Management INDIANAPOLIS and SEATTLE, May 21, 2007-- Consona ... highlights include a dialog designer, message designer, questionnaire designer, customer Web profile, an internal customer data portal, and report designer. Were absolutely thrilled with our acquisition of...
http://www.2020software.com/products/news/Consona_Corporation_1350.asp
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| 3. | Consona Corporation Press Release - Made2Manage Systems Honors Salco Products for Customer Service Achievements Through Enterprise Software
... Corporation > Press Releases Consona Corporation Made2manage Systems Honors Salco Products for Customer Service Achievements Through Enterprise Software 2004 Best Overall Use of an Individual Made2manage Application Award Celebrates Salco Products Use of Online Business Collaboration Portal to Manage Customer Orders LAS VEGAS, INDIANAPOLIS and Lemont, Ill., June ... of manufacturing operations. Salco Products was given recognition for the significant customer service achievements it made using the Made2manage Customer Relationship Management (M2M...
http://www.2020software.com/products/news/Consona_Corporation_171.asp
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| 4. | Consona Corporation Press Release - Made2Manage Systems Announces Breakthrough Support/Education Liaison Program
... Levels Among New Customers and Supports Company Strategy of Market-Leading Customer Focus INDIANAPOLIS, March 28, 2005 - Made2manage Systems Inc. ... Ronda Bowling, contacts companies within their first week as a Made2manage customer to offer the program, which is available to customers at no ... available to them on M2M Expert, Made2manage Systems award-winning customer portal that offers 24/7 knowledgebase support, user-to-...
http://www.2020software.com/products/news/Consona_Corporation_609.asp
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| 5. | Consona Corporation Press Release - Made2Manage Systems Acquires DTR Software International
... 24/7 online support via Made2manage Systems' award-winning customer Web portal, M2M Expert. Vallillo added that throughout the remainder of 2004, Made2manage Systems will focus on enhancing M2M Expert's customer resource center, which features case management, change request management, ... investment. The suite of Made2manage products and services, driven by customer requirements and a focus on quality, are designed to help manufacturers...
http://www.2020software.com/products/news/Consona_Corporation_250.asp
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| 6. | Consona Corporation Press Release - Made2Manage Systems Announces Q303-Q204 Operating Results as Private Company
... by several key initiatives across the business that are driven by actual customer needs-versus vendor needs imposed upon customers." These initiatives include: Strengthened customer relationship management processes and resources. Redefined product development priorities focused on quality, stability, depth of functionality, and 100 percent customer-driven product enhancements. Customer-centric support and professional services process improvements. A tightly focused...
http://www.2020software.com/products/news/Consona_Corporation_198.asp
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| 7. | Consona Corporation Press Release - Consona CRM Customers and Products Awarded Seven Prestigious Awards in as Many Months
... and CRM industry experts. The first award was given to Onyx customer Contact Islington in September 2006. The organization won a National Customer Service Award for the use of Onyx CRM in its contact center ... an important role in our ability to be recognized for excellence in customer service. At the beginning of 2007, both Onyx and KNOVA received the 2006 Product of the Year Award from Customer Interaction Solutions magazine. "The Product of the Year awards represent...
http://www.2020software.com/products/news/Consona_Corporation_1353.asp
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| 8. | Consona Corporation Press Release - Made2Manage Systems Honors Abbatron for Business Transformation
... from Made2manage Systems Celebrates Abbatrons Ascension From Bankruptcy to Profitability, From Customer Attrition to Customer Satisfaction LAS VEGAS, INDIANAPOLIS and Erie, Penn., May ... long-standing reputation for quality with innovative product design and unparalleled customer service to deliver electronic components that meet the unique requirements of its customer base. For more information, visit the Abbatron LLC Web site...
http://www.2020software.com/products/news/Consona_Corporation_63.asp
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| 9. | Consona Corporation Press Release - Made2Manage Systems Announces Fourth Quarter and 2004 Operating Results as Private Company (Unaudited)
... Throughout 2004, Made2manage Systems has had a singular focus on improving customer satisfaction and loyalty levels. We believe we are the only truly customer-focused ERP solutions provider in the SME [small and midsize ... said Tognoni. Weve changed internal processes, including designing a proactive customer account management model, adding unlimited education to customers standard maintenance agreements, and revamping our product management processes to include customer input at every phase. Weve hired additional employees, adjusted our...
http://www.2020software.com/products/news/Consona_Corporation_500.asp
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| 10. | Consona Corporation Press Release - Made2Manage Systems Announces 05Q2 Operating Results
.... Our results reinforce our company strategy of fostering productive and lasting customer relationships. Made2manage Systems continues to execute on the customer-centric operations that are driving unprecedented performance. In the second ... first half of 2005, Made2manage Systems exceeded its plan for new customer additions. New Made2manage Systems customers continue to join the Made2manage Systems family of customers, citing the companys customer-centric operations as an industry-leading differentiator. According to...
http://www.2020software.com/products/news/Consona_Corporation_805.asp
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