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SAP Business One - Service Management

  
SAP Business One’s service management optimizes the potential of your service department, providing support for service operations, service contract management, service planning, tracking of customer interaction activities, and customer support. SAP Business One’s capabilities include: Service call - enables users to manage, track, and resolve customer questions and deal with item-related problems. Customer equipment card - provides service technicians with detailed information about an item sold to a customer, such as a manufacturer's serial number, replacement serial number, and all service call history. Service contract - allows users to create a regular support or warranty contract for items or services sold to a customer. Rat... MORE
 
     
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