Having open lines of communications with your customers is crucial. NetSuite's Customer Center strengthens your customer relationships by providing password-protected access to important online tools and information. Your customers can find answers to questions, complete financial transactions, submit support issues, or query your online knowledge base—anytime and anywhere.
CUSTOMER CENTER FEATURES:
Online Case Forms: Your customers can submit questions or cases with online case forms 24/7. NetSuite automatically routes the cases by topic, region, or specialist.
Knowledge Base: With NetSuite, you can post a comprehensive database of questions and answers, allowing customers to get immediate resolution while reducing the load on yo... MORE
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