AXIOM e/Suite Customer Service is a seamlessly integrated web-based application that helps build stronger customer relationships by making critical information available to customers and employees at all times. And since customers can get the information they need themselves, the number of calls that must be handled by sales and service people can be dramatically reduced, freeing more time for priority sales and problem resolution activities.
24x7 Customer Service Capabilities provide authorized customers with direct access to the information they need to improve their own operational performance, including:Order status inquiry throughout the order life cycleCertification inquiry & re-printClaims entry & inquiry.Customer-specific Views ... MORE
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