Situation
Three years ago, Guardian Management LLC had an ambitious vision for its business. The third-generation real estate management and investment company, based in Portland, Oregon, wanted to shift its emphasis from property management to property ownership, expanding into the potentially more-profitable area of real estate investment. The company wanted to increase the size of the buildings it managed and owned. It wanted to expand geographically as well, moving beyond a handful of states to become a force throughout most of the western United States. And it wanted to achieve this growth without increasing the number of people it employed.
But its technology infrastructure stood in the way.
The company had 500 employees but on... MORE
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