Managing customer data has never been easier. With Relationship Management, valuable customer information is in a central, secure repository for quick accessing and sharing by all customer-facing and support personnel, providing a unified customer experience.
The Relationship Tracking module is the heart of C2CRM, providing users with information about companies and the people within these companies. All field names can be easily modified to the unique information requirements of the organization.
Activity Management provides users the ability to record workflow and view archived sales activities from customer communication to service-related issues. Users have the ability to enter personal tasks as well as assign tasks to others.
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